Digital First Chart Retrieval

What’s Inside the Case Study:

A leading North Carolina health plan was struggling to manage 750,000 annual charts using manual EHR logins. The process was unsustainable, with a single list of 10,000 members taking up to a full month to process.

By partnering with Moxe, they transformed their operations—meeting strict CMS deadlines and boosting data quality through automation.

• Rapid Speed: See how the plan reduced turnaround times for large requests from one month to just one week.

• High Efficiency: Learn how 80% of requests are now turned around in a single day.

• Proven Accuracy: Discover how the plan achieved an 85% fulfillment rate and gained enough confidence to eliminate regular audits.

• Scalable Partnership: A blueprint for automating clinical data exchange without disrupting your critical RA season.

“The speed and smoothness of chart retrieval with Moxe has been a game changer for us.”