Moxe Request Status
Check the status of your request
If you are an individual or requesting data on behalf of an individual, use the tools tools below.
Status check for request
Stuck wondering where your request stands? Find out the latest status without having to pick up a phone or send an email.
Frequently Asked Questions
If your request was submitted to our Proprietary Provider Network you will need to visit the Moxe Hub to view the status of your requests. If you are not able to access your Moxe Hub, please contact customer support.
You can look up and pay your invoice by using your Invoice Number or RequestUID (the unique ID of the request).
Enter the email address associated with your request to check the status.
You can visit this page and use the email address associated with this request.
Moxe provides high-quality, audit-ready data. Records are typically delivered as secure PDF files for easy viewing. For high-volume payers or partners, we also offer discrete clinical data via API or FHIR-enabled formats to allow for seamless integration into your own workflows.
Moxe is SOC 2 Type II audited and fully HIPAA compliant. All data is encrypted both at rest and in transit using AES-256 and TLS 1.2 standards. We follow a “minimum necessary” data philosophy, ensuring that only the specific information required for your request is shared.
If you need assistance with the portal or have questions about a specific request, our US-based support team is here to help. You can reach us via the “Help” button inside the portal or email us at support@moxehealth.com.
