Moxe drives meaningful results.

But don’t take our word for it. See what our customers have to say.

Our Provider Customers

A better way to manage Release of Information and Point of Care Insights.

"After a short time apart, we learned a great deal about the value add that Moxe brought to the table and look forward to working with Moxe again."

— Executive Director, Revenue Cycle, Regional Health System

"Moxe is seamless. Because Moxe works with many of our largest requestors, we reduce the manual burden on my team, fulfill large volumes of requests quickly, and deliver the payers the accurate clinical data they need within their deadlines."

— Angela Dust, HIM Compliance Manager, Riverside Health System

"Moxe reduced our manual labor in several areas: pulling charts, answering phone calls, tracking down requests, sifting through faxes, and conducting callbacks. Moxe saves us about 3 FTEs a year."

— Hannah Sorgius, HIM Director, Atrium Health

"Digitizing ROI was a win-win. We gained control of our workload, released timely and accurate information to our payers, refocused our efforts to better serve our patients, and improved our processes."

— Joe Naretto, Senior Director, HIM, Novant Health

Case Studies

Novant Health

Novant Health, a North Carolina health system, knew there had to be a better way to address the medical record requests burying their HIM team.

Implementing Moxe and its automated release of information (ROI) solution helped Novant optimize resources and process over 260,000 requests in less than 18 months.

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Atrium Health

Burdened with high volumes of chart requests and manual processes, Atrium Health. They knew they needed to optimize their release of information process.

Their network of 40+ hospitals implemented Moxe’s 100% digital Release of Information solution to automate HEDIS® and MRA requests from two of its largest payers, representing about 70,000 annual requests.

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Streamlining ROI for Providers and Requestors

KLAS Research features Moxe Digital ROI in their Emerging Solutions Spotlight report, interviewing both provider and requestor customers about their experience with Moxe.

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Our Payer Customers

Smarter data exchange for Chart Retrieval, Supplemental Data, and Point of Care Insights.

"Moxe has the same sense of urgency as we do on resolving issues. They are always up front and honest."

— Large National Health Plan

"Working with Moxe is seamless and the experience is always great. I wish I had more partners with Moxe’s customer, user, and technology experience."

— Large National Health Plan

"Our partnership with Moxe is one that we are appreciative to have and one that continues to drive successful results. One item, among many others, I personally appreciate is Moxe working to innovate and develop internal processes/products to ultimately benefit both sides."

— Third-party Requestor

"Operationally, we are receiving more data and reviewing it much more quickly than before. Financially, because we are reviewing more records, we are seeing a higher rate of return on chart reviews. We are getting comprehensive data, and we weren’t getting that previously."

— Vice President, Large National Payer

"The ease of use, efficiency, and cost-effectiveness Moxe offered trumps all other data sharing solutions we’ve considered and allowed buy-in from our provider partners where other solutions were not successful."

— Josh Weisbrod, VP, Risk Adjustment & Payment Integrity, Network Health

Streamlining the Exchange of Supplemental Data

KLAS Research features Moxe in their Points of Light 2023 report, highlighting how crucial supplemental data is for payers and providers to achieve success in value-based contracts.

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Ready for more on Moxe?

Speak with one of our team members to learn more about how you can focus on driving better outcomes, not paperwork.